Meisenstraße 73 • 33607 Bielefeld • Germany
info@4BioCell.com
+49 521 9151220

4BioCell Services

Services

4Bio Demo

We believe in our products, that’s why we offer to learn about them first ahead. The practical experience gives you a true insight of how our products will benefit your daily lab work. You can thoroughly inspect and check our products and challenge our expert knowledge. We assist you to answer all questions.

One-day demo

The instrument is showcased by us or our local distributor at your site. Measure your own cell culture and fermentation samples to see the performance of our device. The demonstration is non-binding and free of charge.

Trial period

Experience how the system can easily improve your workflow in everyday use for a longer time. You can decide about your personal set of parameters that you would like to test your samples. A personal training of your staff is included.

Services

4Bio Training

Refresh or deepen your knowledge about your 4Bio Analyser or 4Bio Cellcounter. We offer different solutions for your needs.

In-house

You are welcome to visit us at our company for a practical training course.

In-lab

We offer to perform the training at your site with your instruments.

Seminar

We offer presentations at your company for theoretical training course.

Webinar

We can setup a webinar for a virtual training course.

Services

4Bio Support

We believe in an individual and personal customer relationship to provide better help. If you have any problem with your system, are in need of a special application or any other requests, there are several options to solve your technical issue as soon as possible.

We offer consumables & support for the following device models. We can furthermore perform annual preventive maintenance for the listed devices to ensure full functionality:

  • 4Bio Core, Compact & Combine
  • 4Bio CellCount Pro
  • CuBiAn XC, CuBiAn HT270, CuBiAn C125
  • Cedex Standard
  • Cedex HiRes
  • CASY
Phone & Mail assistance

Our technical and application support via phone and mail is for free. Don’t hesitate to contact us!

Spare part delivery

We can ship spare parts from our in-house stock. You can exchange the spare part easily under assistance of our skilled technicians.

Collection

We offer to send in your device in order to get it fixed by our technicians. If you wish to continue your work, we can provide you with a replacement device.

On-site support

Our skilled technicians can visit your location upon request. We are also able to establish a remote connection from our office directly on your system.

Services

4Bio Projects

Get to know the great performance of our products and collect results for your projects at the same time.

Rent our systems for your projects

We offer short term rent of our biochemistry analyser 4BioCore and 4Bio Compact as well as analyser model CuBiAn XC upon request.